In order to address these challenges, CAVU coaches mentored and worked with the entire crew (employees, contractors, and subcontractors) in implementing both ExxonMobil’s Safe Choice program and the six critical skills of CRM, to instill a culture of continuous improvement. CAVU had a continuous presence with 2 coaches back to back from March to November 2019 and has been asked to maintain an intermittent (or gapped) presence on the rig through the end of the campaign. Specifically, CAVU helped the team to develop its own version of a Plan/Brief guide that implemented much needed structure to how the crew planned jobs and how they communicated their planning.

CAVU also led the crew through a series of Leadership Development Workshops through which the crew identified their top 10 successes and challenges. With the top 10 identified, CAVU coaches spoke with each leader from the frontline supervisor to the company man level. They met individually and helped develop Individual Action Plans that laid out what each individual will do to reinforce the top 10 successes and mitigate the top 10 challenges.