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Newfoundland Rig Adopts Culture Of Continuous Improvement

Summary

CAVU's coaching program instills a culture of safety and continuous improvement throughout the workforce. Linking Safe Choice and the six critical skills of Crew Resource Management (CRM), the teams learned practical application on the rig.

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The Challenge

CAVU's coaching program instills a culture of safety and continuous improvement throughout the workforce. Linking Safe Choice and the six critical skills of Crew Resource Management (CRM), the teams learned practical application on the rig.

Actions

In order to address these challenges, CAVU coaches mentored and worked with the entire crew (employees, contractors, and subcontractors) in implementing both ExxonMobil’s Safe Choice program and the six critical skills of CRM, to instill a culture of continuous improvement. CAVU had a continuous presence with 2 coaches back to back from March to November 2019 and has been asked to maintain an intermittent (or gapped) presence on the rig through the end of the campaign. Specifically, CAVU helped the team to develop its own version of a Plan/Brief guide that implemented much needed structure to how the crew planned jobs and how they communicated their planning.

CAVU also led the crew through a series of Leadership Development Workshops through which the crew identified their top 10 successes and challenges. With the top 10 identified, CAVU coaches spoke with each leader from the frontline supervisor to the company man level. They met individually and helped develop Individual Action Plans that laid out what each individual will do to reinforce the top 10 successes and mitigate the top 10 challenges.

Results

The crew has developed an operational discipline mindset as represented by CRM and ExxonMobil’s own Safe Choice programs.

After 7 months with CAVU onboard, the rig is now ranked #2 of 53 in the fleet, and ranked as the #1 Semi-Sub.

Key Capabilities

After more than two centuries of combined leadership and tactical experience at the highest levels of the military, CAVU partners with ambitious companies to improve performance, ensure safe operations, and develop leadership with a clear focus on the business mission. CAVU’s approach is rooted in our Continuous Improvement Model – a rapidly deployable and dynamic system that ensures team-wide alignment on the mission objective(s) and how to meet them day after day.