CAVU facilitated comprehensive Leadership Development Workshops for each site leadership team, fostering open and honest communication among team members. Through brainstorming sessions, participants identified key successes and challenges, which were then consolidated and prioritized across all management levels. With the top issues pinpointed, CAVU coaches collaborated with leaders at every level, from site managers to lead technicians, to craft tailored Individual Action Plans. These plans outlined specific actions for each individual to reinforce successes and address their top challenges, ensuring a proactive approach to improvement.

In each coaching engagement, the client was a wind farm operator, typically with a small leadership team. However, the majority of work and maintenance at these wind farms was carried out by contractors. While CAVU was contracted to coach and mentor the operator, it became evident that communication barriers between the operator and contractors were hindering performance. To address this, CAVU coaches facilitated Leadership Development Workshops for both leadership teams, aligning on top successes and challenges and fostering a collaborative approach to improvement. This shift ensured that actions to enhance performance were a collective effort, benefiting both the operator and contractors alike.

CAVU coaches facilitated extensive leadership discussions, leveraging our comprehensive online video series, Leadership PRO, to guide each session.

Site leadership teams welcomed our coaches to address all operator and contractor personnel during the morning plan of the day meetings. Here, our coaches covered key topics within the six critical skills of Team Resource Management (TRM).  Furthermore, during the weekly safety meetings, both contractor and operator EHS trainers allowed CAVU the opportunity to present a topic within Leadership Fundamentals, Continuous Improvement and TRM.

Throughout the coaching period, CAVU mentored and worked with the entire crew in implementing the six critical skills of TRM to instill a culture of continuous improvement.

CAVU collaborated with the team to create a customized Plan/Brief/Debrief guide, introducing essential structure into their workflow. This guide streamlined job planning, enhanced communication of plans within the team, and optimized the debriefing process to effectively capture and share valuable lessons learned.

At the conclusion of each 1-2 week coaching phase, CAVU coaches delivered comprehensive End of Phase Reports. These reports offer a thorough assessment of the organization’s strengths and areas for improvement in human performance. Beyond simply identifying challenges, the reports also present concrete recommendations for addressing these issues, ensuring actionable insights for ongoing enhancement.

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